Our Privacy Policy
Effective Date: 12 Aug 2025
PhysiqLab Pty Ltd (“PhysiqLab”, “we”, “our”, or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information, including your mobile number, and your rights to control that information.
1. Information We Collect
We may collect the following personal information when you interact with us:
Name, email address, and phone number.
Information you provide when signing up for coaching, consultations, newsletters, or SMS updates.
Payment information (processed securely by third-party payment processors).
Data related to your training, nutrition, and progress (for coaching purposes).
2. How We Use Your Information
We use your information to:
Provide and manage our training, nutrition, and coaching services.
Communicate with you via SMS, MMS, email, or phone calls.
Send service updates, appointment reminders, and promotional offers.
Improve our services and website.
When you provide your mobile number, you consent to receive SMS or MMS messages from PhysiqLab regarding coaching updates, reminders, and special offers. Message frequency may vary. Standard message and data rates may apply.
3. SMS Messaging & Consent
You may opt in to receive SMS messages by:
Submitting your phone number through our website forms or application process, and
Confirming your subscription via any required verification steps.
You may opt out at any time by:
Replying STOP to any text message from us, or
Contacting us at info@physiqlab.com.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share it only with:
Service providers who assist us in delivering our services (e.g., SMS delivery providers, payment processors).
Authorities if required by law or to protect legal rights.
5. Data Security
We take reasonable measures to protect your information, including storing it on secure servers, restricting employee access, and using encryption where appropriate.
6. Your Rights
You have the right to:
Access, correct, or delete your personal information.
Withdraw consent for SMS messaging at any time.